Next Day Cakes

*** SPECIAL POLICY: NEXT-DAY CAKE PRE-ORDERS ***

Modification & Cancellation Deadline:

If you need to change, update, or cancel your Next-Day Cake order, you may do so anytime before 7:00 PM on the day the order is placed.

Once the 7:00 PM cut-off time passes, ingredient preparation and baking commence immediately. After 7:00 PM, Next-Day Cake orders cannot be modified, cancelled, or refunded under any circumstances.

ORDER CUT-OFF TIME & RUSH FEE

• Next-Day Cakes must be ordered before 7:00 PM for next-day pickup and include a $5 rush fee.

• Orders placed after 7:00 PM will not be eligible for next-day pickup and will be scheduled for the following available date.

 LOCAL PICKUP ONLY

Next-Day Cakes are strictly LOCAL PICKUP ONLY at your selected store location (Lombard or Aurora, IL). Cakes cannot be shipped.

 UNCLAIMED & ABANDONED ORDERS (NO-SHOW POLICY)

• Prepared cakes will be held for up to 3 days following your selected pickup date.

• After 3 days, unclaimed cakes must be discarded in compliance with food safety standards.

• Uncollected, abandoned, or discarded orders are strictly non-refundable. Failing or choosing not to pick up your cake does not entitle you to a refund, store credit, or credit card chargeback. Full labor, ingredients, and store capacity were allocated to fulfill your order on short notice.

 ORDER ACCEPTANCE & HANDOVER

• Upon pickup, staff will present the cake for your inspection to confirm everything is correct.

• Once accepted and handed over, It's So Fluffy Pet Bakery is no longer responsible for transportation or handling damage incurred after leaving the store.